Real humans, real inboxes.
Pick the right team below and we’ll respond inside one business day. Or scroll down and use the form, the office address, or your preferred social channel.
Choose the right inbox
Six teams, one business day.
Going to the right inbox saves a day in our reply time. Each is monitored by a real person on the team that owns that area.
💬
General & Buyer support
Anything about an account, a Workshop you've bought, refunds, watching, gifts, or the platform in general.
help@minglein.com.auReplies < 1 business day🛠
Host support
For Hosts and prospective Hosts. Recording, payouts, dashboard issues, content policy, GST, the AI rules.
hosts@minglein.com.auReplies < 1 business day📰
Press & media
For journalists, podcasters, newsletter writers. Founder interviews, comment, embargoed previews, press kit.
press@minglein.com.auReplies < 24 hours🤝
Partnerships
Brand partnerships, retailers, mental-health orgs, education sector, regional tourism. Anyone proposing a meaningful collaboration.
partners@minglein.com.auReplies < 3 business days⚖
Legal & copyright
Copyright takedown notices, trademark concerns, defamation, court orders, formal legal communications.
legal@minglein.com.auAcknowledged < 24 hours♿
Accessibility
Report a barrier you've encountered, request an alternative format, or share an idea for improving accessibility.
access@minglein.com.auReplies < 2 business days💼
Careers
For roles listed on our careers page. We don't accept generic applications, but we love to hear from people who've made something they're proud of.
join@minglein.com.auReplies < 5 business days🎁
Team & corporate gifting
Bulk gift cards, branded redemption pages, invoice payment, EOFY gifting. From 5 cards up.
teams@minglein.com.auReplies < 1 business dayOr use the form
Not sure where to send it? Send it here.
We route it to the right team within one business day. Use the form for first contact only. For an existing thread, reply directly to the original email.
By submitting, you agree to our privacy policy. We don’t store form submissions for marketing, only for resolving your enquiry.
What you can expect
Three things we promise when you reach out.
👤
A real human
Every reply you receive is written by a person on our team. No AI auto-replies, no canned macros, no chatbot fielding the first round. If we ever change that, we’ll say so.
⏱
Inside one business day
We aim to respond to every Buyer and Host enquiry within one Australian business day. Press and partnerships often faster. Legal, acknowledged in 24 hours.
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Your privacy
We don’t share your details with third parties or use your contact thread to train models. See the privacy policy for the full picture.
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Real humans only
Every reply, every Workshop, every Boast. The line in the sand.
$
50% to every Host
No tiers, no premium plan, no exceptions.
∞
90 days of access
Watch as much as you like for 90 days from purchase.
♥
1% to R U OK?
Australia’s mental-health charity, on every sale.